Customer Service Quality & Training Lead

A leading international energy solutions provider is hiring a Customer Service Quality Lead in Cannock. This role is crucial for onboarding new hires and driving high-quality customer interactions across channels. Responsibilities include coaching, developing training programs, and implementing process improvements. Ideal candidates will have a strong background in customer service and performance management, along with excellent communication skills. The position offers a competitive salary, performance bonus, and other benefits.#J-18808-Ljbffr…