Assistant General Manager, London

Responsibilities

• Influence and inspire a dynamic workforce
• Interview, hire, train, and manage Front Desk, Maintenance, and Kids’ club departments to meet the Equinox brand standards – assist departments in developing schedules and ensuring adherence to payroll budgets
• Complete staff performance evaluations monthly and annually
• Adhere to monthly ordering timeline and supply budgets
• Ensure a high level of customer service to club members
• With partnership of General Manager, support ancillary departments and sales
• Awareness of monthly departmental goals and monthly projections
• Ensure cleanliness of club per Equinox’s company standard
• Ensure the club is following proper Risk Management and Loss Prevention procedures – Monitor safety and security of club
• Help facilitate all other projects or responsibilities as delegated by the General Manager
• Must be open to location reassignments – must be able to work flexible schedules dependent on the needs of the business

Qualifications

• Qualified candidates must have proven leadership ability with 1-3 years of management experience in an operational management industry
• Strong verbal and written communication skills
• High touch customer service experience preferred
• Effective time management and follow up skills
• Financial management experience
• Bachelor’s Degree preferred

Pay

£50,000-55,000 annually

Benefits

• Complimentary club membership
• 30-50% discounts on all Equinox products and services including Personal Training, Private Pilates, Spa and Café services and Shop items

Equinox is an equal opportunity employer. All your information will be kept confidential according to GDPR guidelines. Must have a legal right to work in the UK.

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