About This Role
We’re looking for a Lead PM to take over the Growth strategy here at JET. We’re a team that values leading from the front and delivering at pace, but we do it by caring for our users and working as a tight-knit group. This isn’t about managing a specific feature list. We need a “full-stack” problem solver who treats growth as a system, balancing the right incentives with the right user experience to move the needle on Retention and LTV. You’ll be the bridge between our Tech teams and Commercial leadership. Your job is to find the friction points in our growth engine and turn those business challenges into a technical roadmap that actually scales.
Location: London (3 days a week from our London office and 2 days working from home).
Responsibilities
- Build and own a “Now, Next, Later” roadmap that moves beyond tactical fixes to define how we acquire and keep customers for the long term.
- Partner with Marketing and Commercial leaders to diagnose growth barriers and translate complex business challenges into a scalable technical roadmap.
- Take full ownership of the growth funnel, specifically optimizing Order Rates and building the underlying mechanics that drive repeat behavior and Retention.
- Lead through influence by defending your roadmap with data and managing senior leadership expectations when navigating technical or commercial constraints.
- Identify UX bottlenecks in the path to purchase and incentive redemption, ensuring we deliver a frictionless experience that clearly communicates value.
- Supervise and mentor fellow PMs, fostering a culture of “Care” where we help each other succeed and aim high to drive collective excellence.
What You Bring
- Proven track record in Product Management, specifically within Growth or commercially-led roles in a complex marketplace.
- Experience identifying growth barriers and discerning when to enhance incentive platforms versus making fundamental UX improvements.
- Experience leading cross‑functional squads and influencing senior stakeholders, navigating competing priorities with clarity and confidence.
- Practical understanding of leveraging lifecycle engagement tools alongside internal product incentive platforms to drive specific user behaviors.
- Expert in using data to tell a story and identifying which metrics actually move the needle versus vanity metrics.
- Committed to aiming high and driving excellence by helping teammates succeed and acting responsibly to make a lasting impact.
Inclusion, Diversity & Belonging
No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.
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