What You’ll Be Doing
- Install, commission, service and repair Intruder Alarms, CCTV, Access Control and Fire Alarm Systems.
- Complete PPMs, maintenance and reactive works to achieve high first‑time fix rates.
- Communicate effectively with Admin, Sales and Operations teams to ensure seamless scheduling.
- Upload documentation, certificates, photos and notes via our job management system.
- Maintain accurate van stock, tools and vehicle condition.
- Be part of the call‑out rota and occasionally provide remote support.
- Identify design issues or repeat faults and support continuous improvement.
Qualifications
- Proven experience with Intruder, CCTV, Access Control and Fire Systems.
- Strong fault‑finding and customer service skills.
- Good communication and timekeeping.
- Full UK Driving Licence.
- Ability to work both independently and as part of a team.
- To pass the NSI Gold standard vetting process.
- To pass the Enhanced DBS check (as we do service schools, care homes and hospitals).
- Poole regular travel, UK Driving licence essential.
Salary & Benefits
- £33k‑40k per year before overtime and call outs.
- Overtime available at enhanced rate.
- Travel time paid.
- Company van provided.
- Company laptop, mobile and specialist tools provided.
- Company Share Options issued yearly.
- Holiday starts at 20 days per annum, rising to 25 days per annum with years of service plus bank holidays.
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