Customer Advisor

Job Overview

We have an exciting opportunity to join our Pavers team in Castleford, Shopping Outlet. This role involves working 12 hours over 3 days per week, flexing up to 20 hours when required. You will work weekends and weekdays on a rota basis.

Are you passionate about achieving sales targets and finding just the right products for customers? Do you have a ‘can do’ attitude, a passion for great customer service, and enjoy working in a fast‑paced, fun environment? Do you want to work for a growing, profitable business with family values, green credentials, and opportunities for progression? Our stores feel like a family.

Ideal Candidate

• A team player
• Self‑awareness
• ‘Can do’ attitude
• A keen eye for detail
• Passion for selling
• Great multi‑tasker

Responsibilities

• Help customers look & feel great
• Showcase our ‘feel great footwear’, which feels as great as it looks
• Support the operations of the store
• Organise deliveries
• Be involved in stock movements
• Maintain an organised, clean and safe working environment

Benefits

• Competitive hourly rate of £13.00 (18+)
• PaSS training to increase hourly rate to £13.50 (18+)
• Generous colleague discount scheme (shareable with family & friends)
• Holiday entitlement that increases with service
• Company pension contribution
• Pavers Academy training opportunities
• Pavers Foundation: nomination of a cause receives a donation
• Wellbeing and financial support through RetailTRUST
• Enhanced maternity, paternity and adoption pay
• Gym discounts
• Multiple retailer discounts

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