We are seeking a Change Project Manager to join us in delivering improvements within our growing Renewals and Logistics business unit (providing people, resources and specialist services to our operations colleagues). Known as an Operational Improvement Lead, this is not a traditional project management role – you will shape the project and support delivering activities using your insight, creativity and stakeholder management skills. You’ll steer the project through discovery to develop operating models and processes, manage pilots and implement delivery plans.
What you’ll be doing as a Change Project Manager
- Manage the development and delivery of projects which are improvements to existing services and operations, or the creation of new services.
- Review, develop, test and implement operating models and processes to ensure they are fit for the future.
- Work closely with stakeholders at all levels to engage, involve and drive successful activities to deliver the project objectives.
- Capture and communicate the benefits and lead the change in behaviours and working methods.
- Lead and coordinate stakeholders confidently with a focus on delivering successful change.
- Embed change and provide a smooth handover to BAU.
This role is based at our operational site in Green Park, Reading, but you will have a flexible hybrid working pattern that allows you to go where the project needs you and work from home.
Working 36 hours per week, Monday to Friday.
What you should bring to the role
- Previous exposure to project and change management.
- Experience communicating with and influencing stakeholders at all levels.
- Strong planning skills and self‑management capability.
- Willingness to get stuck in and become a ‘temporary subject matter expert’ to help lead the way with authority.
- Ability to competently use MS Office and Project software.
- The successful candidate must have access to a car and hold a driver’s licence.
What’s in it for you?
- Offering between £43,110 and £52,000 per annum, depending on experience and skills.
- 26 days holiday per year, increasing to 30 with length of service (plus bank holidays).
- Generous pension scheme through AON.
- Performance‑related pay plan directly linked to company performance measures and targets.
- Access to benefits to support health, wellbeing and finances: annual health MOTs, physiotherapy and counselling, Cycle to Work schemes, shopping vouchers and life assurance.
We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats or anything else, just let us know.
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