How You’ll Make an Impact
As a Senior Client Services Manager at Epsilon, you will be the driving force behind client success, leading a diverse portfolio of high‑profile brands. Reporting to senior leadership and collaborating with 12 cross‑functional teams, you will deliver innovative digital marketing strategies that maximise client revenue and align with omnichannel indicators. You’ll shape client strategies, demonstrate Epsilon’s sophisticated digital marketing and MarTech solutions to create measurable value and develop client retention and growth.
What You’ll Achieve
You’ll have significant opportunities for career growth, including potential upward mobility within Epsilon and Publicis Groupe. In this role you will hone leadership, digital marketing, and critical thinking skills, making you a key player in driving Epsilon’s success in the EMEA market.
Qualifications
- Ideally 3+ years proven experience in digital marketing, MarTech, and project management.
- Strong organisational, time management, and communication skills.
- Analytical thinking with a curiosity about interpreting data to tell compelling stories.
- Ability to lead and develop high‑performing teams, driving both client and employee success.
- Strong commercial foresight with the ability to identify growth opportunities and drive profitability.
- Passion for big data, technology and solving sophisticated problems.
- Consultative approach to client management, growth and strategy development.
- Experience in leading cross‑functional teams and driving innovative solutions.
- Proactive attitude focused on process improvement and automation.
- Growth mindset, always seeking to learn, adapt, and improve in a fast‑evolving industry.
Benefits and Working Arrangements
Hybrid role requiring presence in the London office 4 days per week. Competitive compensation, benefits package and career advancement opportunities.
Equal Employment Opportunity
We are committed to an inclusive and diverse workforce. Epsilon is an equal opportunity employer and offers reasonable adjustments for candidates during the application process.
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