Overview
At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services – we’re building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.
Responsibilities
- Create and maintain a portfolio of Commercial Banking customers.
- Build key relationships with key internal stakeholders.
- Demonstrate ability to maximise the customer relationship whilst being compliant during customer interactions with awareness of Treating Customers Fairly (“TCF”).
- Make lending decisions to support Metro Bank’s business objectives whilst reinforcing the correct Metro Bank operational processes and ensuring we get things right the first time for the customer.
- Responsible for credit risk and financial crime risk of your portfolio.
- Generate new business.
- Support retail colleagues in local Stores.
- Excellent communication and customer/client relationship management with the ethos of providing exceptional customer service.
- A self‑starter, motivated to meet or exceed your own personal and business objectives.
- Ability to build rapport internally and externally.
Qualifications
- Portfolio and relationship management experience.
- Track record of generating new business.
- Hitting or exceeding personal and business objectives.
- Sound knowledge of commercial banking.
- Detailed knowledge and understanding of the products we offer.
- Ability to understand and write credit papers to the required level.
- Awareness of financial crime and “what good looks like”.
Benefits
We will make sure that you are well‑rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts.
We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions).
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