Business Support Assistant Manager (Assistant Administration Manager)
- Suffolk County Council
- Address: Endeavour House, Ipswich, Suffolk IP1 2BX – Hybrid working
- Salary: £28,598 per annum (pro rata for part time)
- Hours: 37 hours per week, flexible working options available
- Contract: Permanent
We’re passionate about improving the future for our customers, our communities and the environment. If you share this vision, we invite you to join us as a Business Support Assistant Manager (Assistant Administration Manager) and make a meaningful impact.
Your Role and Responsibilities
You will undertake the day‑to‑day management of the administrative staff within the Business Support team, working closely with the wider Corporate Parenting Service, the Heads of Service and individual team managers. You will receive management supervision and access to in‑house training to support you in your role.
As a confident communicator and strong team player, you will manage staff in a busy, fast‑paced environment, ensuring recruitment, training, performance reviews and staff development. You will maintain effective communication, advice on procedures and handle people issues. You’ll proactively review and improve current procedures, prioritise work, and support key business areas such as Data Protection, Business Continuity, Health and Safety, Human Resources, Recruitment and Finance.
Required Qualifications and Experience
- Relevant experience managing staff in a busy, fast‑paced environment, including recruitment, training, performance reviews and personal development.
- Strong communication skills, able to provide advice and guidance and deal effectively with people issues.
- Experience reviewing and improving administrative procedures.
- Good working knowledge of Microsoft packages.
- Excellent organisational skills, able to prioritise own work and others to meet deadlines.
- Familiarity with Data Protection, Business Continuity, Health and Safety, Human Resources, Recruitment and Finance.
The Team
The Business Support team supports the Corporate Parenting Service in providing outcomes for children living in Suffolk who are in the care of the County Council. The team values diversity and inclusion, encouraging all communities to apply.
Empowering Everyone
We welcome applications from all individuals, especially those from underrepresented groups, and are committed to equal opportunity and diversity across our workforce.
Benefits
- Up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days.
- Membership of a competitive Local Government Pension Scheme (LGPS).
- Travel, lifestyle, health and wellbeing benefits.
- Performance‑related annual pay progression and annual cost‑of‑living pay increase.
- Training and encouragement to expand your knowledge.
- Variety of career development opportunities across the organisation.
- Diverse and active staff networks.
- Flexible working options, with the right to request flexible working from your first day.
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