Role Overview
Job holders within this Group Profile provide administrative support to managers and frontline staff by undertaking transactional work in a particular area. The job holder is expected to be competent in their area of work. This is a non‑operational role which may involve contact with prisoners depending on the area of work. The role has no line management responsibilities.
Responsibilities
- Organise, produce and maintain accurate records for the area of work
- Act as contact point for all communications to the team and prioritise and distribute communications to the appropriate person or relevant department in the establishment
- Complete monitoring returns for the area of work
- Input requisitions into the finance database and process requisitions for the defined area of work
- Co‑ordinate any awareness sessions for the area of work
- Prepare paperwork for checking by manager and conduct initial checks as required
- Correspond with relevant stakeholders and agencies to ensure that information is adequately shared
- Maintain and check establishment databases, manual filing systems and logs of information, responding within agreed timescales and producing reports as required
- Collate information relating to relevant Service Delivery Indicators (SDIs)
- Act as secretary to meetings as required, including organising agenda, taking and distributing minutes and action points
Training & Qualifications
- Job holders must complete specific training in their specialism once they take up post.
- Ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.
Eligibility & Requirements
- All candidates are subject to security and identity checks prior to taking up post.
- All external candidates are subject to a 6‑month probation period.
- Internal candidates are subject to probation if they have not already served a probationary period within HMPPS.
- All staff are required to declare whether they are a member of a group or organisation which the HMPPS considers to be racist.
- As a Disability Confident employer, MoJ is committed to providing reasonable adjustments to the recruitment process and the workplace where required.
Benefits
- Holiday year runs from 1 March; leave entitlement is calculated on a pro‑rated basis and will be communicated on appointment.
- Entitled to 9 days (66 hours 36 minutes) of bank, public and privilege holidays; these hours are added to the annual leave allowance.
- Choice of two Civil Service pension schemes.
- Flexible working arrangements subject to satisfactory probationary period and NVQ; season ticket advance available after two months’ service.
- Child‑care vouchers available for those who qualify.
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