Customer Journey & CX Lead

Company: Inplace Personnel Services Ltd
Apply for the Customer Journey & CX Lead
Location: East Midlands
Job Description:

A recruitment agency is looking for a Customer Journey Manager to lead and develop customer-facing teams while optimizing the customer journey. This pivotal role involves performance management, data analysis, and the improvement of workflows and processes. Ideal candidates must demonstrate strong leadership, data-driven decision-making, and excellent communication skills. The position is full-time and offers competitive pay along with great benefits, including profit sharing and life cover. Applicants will thrive in a customer-focused, innovation-driven environment.#J-18808-Ljbffr…

Posted: April 17th, 2026