Remote Group Director, Customer Experience & Transformation

A leading housing provider is seeking a Group Director – Customer Experience to champion a customer-focused culture. The role requires proven senior leadership in customer service and expertise in customer journey mapping and engagement. You will drive a customer-centric vision and implement high-performing service operations while fostering a commitment to equality and diversity. This position is essential in ensuring services meet the needs of all residents across the UK, promoting trust and satisfaction.#J-18808-Ljbffr…