Role: Case Officer
Location: Manchester City Centre
Contract Type: Ongoing Temporary – Minimum 6 Months
Hourly Rate: £17.29
Start Date: Mid‑May
Working Pattern: Full Time Hybrid (2 days per month in office)
Are you passionate about making a difference in the medical and health sector? Do you thrive in a dynamic environment and enjoy helping others? If so, we have the perfect opportunity for you! We are recruiting for Case Officers on behalf of a leading Manchester based organisation.
Why You’ll Love Working Here:
Meaningful Impact: Your work will directly contribute to improving lives and supporting individuals in need.
Professional Growth: Gain valuable experience in a fast‑paced environment and develop skills that will help you thrive in your career.
Team Spirit: Join a collaborative and enthusiastic team that values every member’s contributions.
Your Role:
As a Case Officer, you will be responsible for:
- Assessing and managing cases efficiently to ensure timely and effective support
- Communicating with clients, healthcare professionals, and stakeholders to gather and relay information
- Maintaining accurate records and documentation for each case
- Supporting clients in navigating healthcare services and resources
- Collaborating with team members to enhance service delivery
What We’re Looking For:
- Previous experience of dealing with complex casework and caseload management
- Experience in a similar role within healthcare or the public sector
- Strong communication skills, both verbal and written
- A keen eye for detail and the ability to manage multiple cases simultaneously
- The ability to oversee the work of others and delegate tasks and responsibilities
- A compassionate approach and a genuine desire to assist others
- A proactive attitude and a team‑oriented mindset
Perks of the Job:
- Competitive hourly rate of £17.29
- Hybrid working options to support work‑life balance – 2 days per month in office (more initially while training)
- Increase to 38 days holiday (inclusive of bank holidays) after 12 weeks temporary employment
- Opportunities for professional development and training
- A supportive and friendly workplace culture
- Access to employee wellness programs and resources
Ready to embark on a rewarding journey with us? If you’re enthusiastic about helping others and ready to take on the challenge, we’d love to hear from you!
How to apply: To apply for the Case Officer position, please send your CV and a brief cover note highlighting your relevant experience to caitlin.galvin@office-angels.com.
Office Angels is an equal opportunity employer and welcomes applications from all backgrounds.
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