Overview
Flagstone is an online savings platform, reinventing how individuals, businesses, and charities manage, protect, and grow their cash. A diverse group of people, bound by a collaborative spirit, and shared purpose. And lastly, a thriving, profitable business – where smart people do their best work. Our culture is central to everything we do.
To revolutionise the savings market, we need to be at our best. High performance takes more than talent – it takes a culture of kindness, respect, and growth. We’re building a diverse, inclusive community, where your voice is heard and valued. You can surpass even your own expectations and be rewarded for it. We may not change the world, but we can change the world of financial technology.
Does this sound like you?
What you’ll do
A CRM Marketing expert with experience in email marketing, lead generation to drive acquisition and long-term engagement. Great communication comes naturally to you and you can support multiple business areas and individuals to deliver key projects.
This role will report into our Head of Digital & CRM and play a crucial part in supporting our partnership journeys at Flagstone through CRM marketing activities driving acquisition, retention and loyalty. Working as part of a newly formed IFA (Independent Financial Adviser) Partnerships squad, your key responsibilities will be as follows:
- Strategy: Setting the communication strategy for Financial Advisers and Wealth Management partners, alongside the Squad leadership, and overseeing creation and optimisation of holistic customer journeys.
- Data: Using data/insight to develop, deliver, and execute targeted partner experiences supporting the commercial goals of Flagstone.
- Email, SMS & Direct Mail: Creating multi-channel journeys aimed at driving partner acquisition, as well as driving engagement and LTV from existing clients.
- Innovation & Martech: Acting as Subject Matter Expert in Salesforce Marketing Cloud and associated marketing tools, ensuring the business gets maximum value from the tool including cross-training Squads and teams as appropriate.
What you’ll bring
- Growth: Experience in driving growth through lead generation.
- ESP Experience: Deep understanding of using and maximising value from ESPs (Email Service Providers), with a preference for Salesforce Marketing Cloud.
- Communication: Ability to contribute to creation of an effective communications strategy, covering all parts of the client lifecycle from awareness to advocacy.
- Marketing Automation: Experience of using marketing automation to improve processes and deliver value.
- Analytics: Strong analytical skills, identifying actionable insights and optimising opportunities through regular reporting to stakeholders.
How we reward you
At Flagstone, the benefits extend beyond token perks. We invest in your health, wealth, and professional development. Here’s a selection of our benefits:
- Hybrid working – Spend at least 1 day a week with your team in our collaborative London office
- Flexible benefits budget – a pot to fund meaningful benefits for you
- A range of salary sacrifice options to help you make tax efficient savings on electric cars, nursery schemes, home and tech goods
- Around the World scheme – 3 months work from anywhere
- Mental wellbeing support – Access therapy and mental health sessions through Spill
- Learning and development – £1,000 personal development budget
- Private health care – AXA benefits, including reduced gym memberships and medical history disregarded
- Medical cash plan – Help with dental and optical expenses
- Life insurance and Income Protection – four times your annual salary
- Matched pension contributions up to 5%
- 25 days holiday – plus bank holidays, wellbeing days and volunteering days
- Enhanced Parental Leave – enhanced maternity, paternity and adoption pay
All are welcome
At Flagstone, we’re assembling a diverse team that defies our industry’s norms. Think this role could suit you? We encourage you to apply, no matter your background.
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