A leading eye care provider in Glasgow is seeking a Contact Centre Team Leader to manage and develop a high-performing team. The role involves overseeing daily operations, coaching staff, and ensuring excellent service delivery. Ideal candidates will...Read More>>.

A leading housing association is seeking a Head of Contact Centre to lead and develop a high-performing team. This strategic role involves oversight of customer contact functions, ensuring operational excellence, and embedding a customer-centric cult...Read More>>.

A growing international outsourcing firm is seeking a Finance Business Partner to provide financial insights and support within contact centre operations. The role requires a qualified accountant with commercial finance experience, skilled in analyti...Read More>>.

Dynamics 365 Contact Centre Telephony Consultant needed in Lincoln This is a temporary contract initially paying £440.53 per day PAYE The reference number is: OR25492 The successful candidate will bring strong hands‑on e...Read More>>.

A recruitment agency is looking for a Dynamics 365 Contact Centre Telephony Consultant in Wollaton, UK. This temporary role offers a daily rate of £440.53 and requires expertise in configuring case routing, call handling, and integrating various ser...Read More>>.

An expanding emergency services provider is hiring a full-time Contact Centre Representative in Norwich. This hybrid role requires exceptional customer service and communication skills to handle payment queries and support customer satisfaction. Cand...Read More>>.

A leading recruitment agency in the United Kingdom is looking for a Real-Time Analyst to manage live contact centre performance. This role involves overseeing both voice and digital channels, ensuring that service targets are consistently met for a m...Read More>>.

An international utility company in Glasgow is seeking a Team Manager to lead customer service agents towards achieving business performance targets. The successful candidate will manage a team, ensure compliance with regulations, and provide coachin...Read More>>.

Role: Contact Centre Resource Planning & Forecasting Analyst Location: LondonWork Type: Hybrid – 1 day per week onsite, rest from homeSalary: £40,000 – £46,000 (depending on experience)Contract: Initial 12‑month...Read More>>.

A leading foodservice provider in Ireland is seeking a Contact Centre Executive to serve as the first point of contact for customers. The role involves responding to inquiries, processing orders, and achieving sales targets through customer relations...Read More>>.