Online Operations Manager — Customer Experience & Delivery

Company: Sainsbury's

Location: Gravesend

A major UK retailer in Gravesend is seeking an experienced Online Manager to lead their online picking and delivery team. This role requires excellent customer service skills and the ability to manage a large team effectively. Responsibilities includ...

Posted: 56 days ago

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Customer Experience Knowledge & Content Manager

Company: Lightricks

Location: London

Customer Experience Knowledge & Content ManagerJoin to apply for the Customer Experience Knowledge & Content Manager role at Lightricks.Get AI-powered advice on this job and more exclusive features...

Posted: 35 days ago

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Customer Experience and Operations Manager (UK871469)

Company: Morgan Philips Group

Location:

Overview The Customer Experience & Operations Manager drives the performance of the department and oversees and improves all aspects of the large strategic customer’s journey, ensuring positive and consistent interactions between our Cl...

Posted: 35 days ago

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Customer Experience Program Manager, Loyalty & Support, TikTok Shop

Company: TikTok

Location: London

Responsibilities About the team: This role sits in our Governance & Experience team. In this role, you’ll use data and customer feedback to scope opportunities to improve the buyer's end-to-end experience, particularly in buyer suppo...

Posted: 35 days ago

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Remote Guest Services Manager - Customer Experience Lead

Company: Oasis

Location:

A leading hospitality service provider is looking for enthusiastic individuals for a remote Guest Services position. The role involves managing day-to-day operations, ensuring high customer satisfaction, and handling guest inquiries and issues. Candi...

Posted: 35 days ago

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Insight & Reporting Manager – Customer Experience Insight

Company: Nationwide Building Society

Location: Swindon

Insight & Reporting Manager – Customer Experience InsightInsight & Reporting Manager – Customer Experience InsightWe are looking for an experienced and data-driven Customer Experience Insight Manager to join our team. Working...

Posted: 35 days ago

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Project Manager - Customer Experience

Company: Sanctuary

Location: Worcester

Join to apply for the Project Manager - Customer Experience role at Sanctuary. This role is based in Worcester and balances home and office working. Base pay range £44,192 – £46,517 per year 35 ho...

Posted: 35 days ago

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Global Continence Care Customer Experience Marketing Manager - Winnersh

Company: Hollister Incorporated

Location: Winnersh

Global Continence Care Customer Experience Marketing Manager - Winnersh Date: Mar 4, 2026 Location(s): Winnersh, GB, RG41 5TS We Make Life More Rewarding and Dignified Location: WinnershDepart...

Posted: 29 days ago

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Manager, Technical Customer Experience

Company: Retool

Location: London

OverviewAbout Retool: Nearly every company in the world runs on custom software. Gartner estimates that up to 50% of all code is written for internal use. This is the operational software for refunding orders, underwriting loans, onboa...

Posted: 29 days ago

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Customer Experience and Operations Manager - Oxford

Company: Sephora

Location: Oxford

Location: Oxford, Westgate Type of contract: permanent, full time 40h At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating d...

Posted: 29 days ago

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Store Operations Manager — Customer Experience Leader

Company: PPG

Location: Maidstone

A paint and decorating products company in Maidstone is seeking a Store Operations Manager. This full-time, permanent position involves overseeing the store's daily operations, providing excellent customer service, and ensuring the store is well-pres...

Posted: 28 days ago

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Customer Experience & AI Enablement Manager

Company: SymphonyAI

Location: London

A leading enterprise AI company in Greater London is seeking an experienced Customer Operations Manager to transform the Customer Support function into a customer-focused experience. You will lead a team to enhance service quality, increase customer...

Posted: 24 days ago

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Manager – Customer Experience Journey & Innovation

Company: SquareTrade Europe

Location: London

Company DescriptionSquareTrade is the fastest growing partner in the global device protection market and we work with many of the world’s largest operators, retailers and manufacturers. Our obsession with putting the customer first,...

Posted: 16 days ago

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Luxury Nespresso Boutique Manager - Customer Experience

Company: Nestlé SA

Location: Newcastle upon Tyne

Nestlé SA is seeking a Retail Manager for their Fenwick location in Newcastle upon Tyne. In this full-time role, you will lead the team to achieve commercial objectives and ensure exceptional customer experiences. The ideal candidate will have prove...

Posted: 11 days ago

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Store Manager - Customer Experience & Profit

Company: Blackbird HQ

Location: London

Blackbird HQ is seeking a Shop Manager in Greater London to oversee daily operations of the shop, ensuring high standards of service and profitability. This role involves managing a team including an Assistant Manager, Supervisors, and Team Members,...

Posted: 9 days ago

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Sr. Program Manager, Customer Experience Improvement

Company: Amazon

Location: London

Description Amazon Customer Service (CS) is a large and global organization, obsessed with taking care of our customers and delivering reliably fast, convenient, and helpful support when they need it. Whether customers interact with ou...

Posted: 8 days ago

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Customer Experience and Operations Manager - Bluewater

Company: LVMH Group

Location: Dartford

Customer Experience and Operations Manager - Bluewater Customer Experience and Operations Manager - Bluewater Profile At SEPHORA UK, beauty isn’t just what we sell – it’s who we are. It’s the freedom to expre...

Posted: 6 days ago

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Store Manager — Customer Experience Leader

Company: Sainsbury's

Location: Birmingham

Sainsbury's is seeking a Store Manager in Birmingham for Argos. You will develop and lead a high-performing team while ensuring exceptional customer experiences. The role requires at least a few years of experience managing fast-paced operations and...

Posted: 5 days ago

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EMEA Workplace Programs Manager – Customer Experience

Company: Amazon

Location: London

Amazon's GREF team is seeking a Program Manager based in London to oversee EMEA Workplace programs, ensuring high-quality services. The role demands strong program management skills and analytical abilities, with responsibilities including strategy e...

Posted: 5 days ago

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