IT Service Delivery Lead - Customer-Focused & Process-Driven

Company: Great Western Railway (GWR)

Location: Swindon

A leading railway service provider in Swindon is seeking an experienced IT Service Delivery Manager to ensure best-in-class service from the IT team. You will lead a team of support engineers and manage IT services with a focus on customer satisfacti...

Posted: 24 days ago

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Customer Solutions Team Lead – Growth & Service Excellence

Company: Jackson Hogg Ltd

Location: Newcastle upon Tyne

A leading recruitment firm in Newcastle upon Tyne is seeking a Customer Solutions Team Manager to lead a team of Site Solutions Coordinators. In this role, you will drive exceptional service, increase enquiry conversion, and ensure commercial growth....

Posted: 22 days ago

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Customer Relationships Manager — Drive Impact & Service Excellence

Company: Description This

Location: Peterborough

Description This is seeking a Customer Relationships Manager in Peterborough. This permanent, full-time role involves building rewarding relationships and supporting customers to access Nationwide’s products and services through various communicati...

Posted: 13 days ago

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People & Service Manager - Elevate Customer Experience & Team

Company: RIVER ISLAND

Location: Glasgow

RIVER ISLAND is seeking a People & Service Manager in Glasgow to enhance customer service through an engaged team. The ideal candidate will have retail management experience and a passion for fashion, ensuring operational excellence and team developm...

Posted: 13 days ago

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Hybrid Service Desk Engineer - Customer‑First IT Support

Company: Waterstons Limited

Location: North East

Waterstons Limited is seeking a passionate Service Desk Engineer dedicated to delivering exceptional customer experiences. In this hybrid role, you will provide technical support, ensure clients feel valued, and uphold ITIL principles while collabora...

Posted: 10 days ago

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Customer Experience Lead: Insight-Driven Service Excellence

Company: Freebridge Community Housing

Location: King's Lynn

Freebridge Community Housing is looking for a Customer Experience Manager to deliver outstanding service through strong leadership and customer insights. Key responsibilities include overseeing service delivery and quality assurance, coaching a high-...

Posted: 7 days ago

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Service Delivery Manager (Customer Success / Post Sales)

Company: Consortium for Clinical Research and Innovation Singapore

Location: London

Responsibilities Lead and drive the service delivery for assigned accounts Accountable for the success of projects implementation for assigned contracts Manage and communicate with key holders on daily operation...

Posted: 6 days ago

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Service Delivery Lead - Customer Success & Post-Sales

Company: Consortium for Clinical Research and Innovation Singapore

Location: London

The Consortium for Clinical Research and Innovation Singapore is seeking a Service Delivery Manager in Greater London, United Kingdom. The ideal candidate will lead the service delivery for assigned accounts, manage operational support, and have at l...

Posted: 6 days ago

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European Technical Services Leader — Hybrid & Customer-Driven

Company: Altro Ltd

Location: Letchworth

Altro Ltd is hiring a European Technical Services Manager to lead its Technical Services function across the UK and Europe. This senior leadership role emphasizes strong people management, operational excellence, and creating a brilliant customer exp...

Posted: 1 day ago

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IT Service Desk Engineer | Customer-Focused Tech Support

Company: Wavenet

Location:

Wavenet, located in the United Kingdom, is seeking a Service Engineer to enhance support processes and address customer queries within a busy Service Desk. This role involves logging incidents, diagnosing technical issues, and maintaining excellent c...

Posted: 1 day ago

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