Senior Manager, Transition Leader, Finance Managed Services, All EY Office Locations

The opportunity

EY Finance Managed Services is a fast-growing business helping clients modernise and run their finance functions through a managed services model – where EY operates key finance processes on behalf of the client and provides agreed outputs and deliverables.

Your Key Responsibilities

• Client pursuits & solution architecture
  • Support go-to-market activities for Finance Managed Services, contributing to proposition development, market messaging and client materials.
  • Lead and/or support client pursuits, including discovery, shaping, estimation and bid management activities as required.
  • Architect managed services solutions aligned to client objectives across the finance value chain:
    • P2P (Procure-to-Pay)
    • O2C (Order-to-Cash)
    • R2R (Record-to-Report)
    • FP&A (Financial Planning & Analysis)
  • Develop compelling value propositions and outcomes‑based cases (e.g., improved control environment, cycle‑time reduction, better working capital performance, faster close, enhanced insight and forecasting).
  • Define the target managed services design, including: service catalogue, SLAs / KPIs, governance, controls, reporting, roles and responsibilities (EY vs client), and transition approach.
  • Recommend the optimal delivery model, including the right blend of delivery locations across EMEIA and the appropriate resourcing and governance structure.
  • Remain technology‑agnostic, while confidently advising on solution options and integration considerations, and collaborating with EY technology teams and alliance partners to bring the best‑fit platforms to client needs.
• Transition leadership (mobilisation to go‑live)
  • Own and lead end‑to‑end transition delivery from contract signature through go‑live, with accountability for time, cost, quality and risk.
  • Establish robust programme governance: plans, RAID, stakeholder management, communications, quality and change control.
  • Lead discovery and mobilisation activities to baseline current performance and design the transition path, including process / control assessments and documentation.
  • Manage multi‑workstream execution spanning people, process, data, controls, reporting, technology enablement and change management.
  • Coordinate cross‑functional teams across EY and the client, including operations, technology, risk, tax (where relevant), and alliance partners.
• Minimise Disruption & Deliver Exceptional Client Experience
  • Design the transition plan to protect critical business cycles (e.g., month‑end close, payments runs, revenue cycles, credit and collections, audit readiness).
  • Drive proactive change management to enable adoption and clarity of new ways of working.
  • Maintain senior stakeholder engagement and deliver a consistently strong, confidence‑inspiring client experience throughout mobilisation and transition.
• Hyper‑care, stabilisation & handover to run
  • Lead hyper‑care post go‑live to stabilise operations, manage issues quickly and drive service performance to agreed KPIs.
  • Ensure readiness for steady‑state managed service delivery, including completion of SOPs, runbooks, knowledge transfer, and operational acceptance criteria.
  • Execute a structured handover to EY’s run operations and the managed services platform team, ensuring a clear continuous improvement backlog and governance cadence.
• Leadership & practice growth
  • Lead, coach and develop high‑performing teams across multiple EMEA locations; role‑model inclusive, collaborative leadership.
  • Contribute to business growth through development of reusable assets, playbooks, accelerators and transition methodologies.
  • Support the evolution of EY’s managed services capability through lessons learned, continuous improvement and innovation.

What We’re Looking For

• 10+ years’ experience in a combination of Finance, Finance Transformation, Shared Services / Outsourcing / Managed Services, Business / Systems Integration, or large‑scale finance operational change.
• Strong functional knowledge across one or more finance towers (P2P, O2C, R2R, FP&A), and ability to integrate them into an end‑to‑end finance operating model.
• Demonstrable track record leading complex, multi‑stakeholder programmes, ideally within multi‑location delivery environments.
• Confident in shaping and presenting solutions to senior client stakeholders (CFO / FD / Finance leadership) and guiding teams through ambiguity.
• Strong commercial mindset: able to balance client value, delivery feasibility and risk management.
• Excellent communication, stakeholder management and problem‑solving skills; team player with a collaborative approach.
• Ambitious, delivery‑driven and focused on measurable impact, with a passion for building and improving services at pace.

What Will Make You Stand Out (desirable)

• Experience transitioning clients into managed services and/or standing up new service operations with SLAs / KPIs and governance.
• Strong appreciation of controls, compliance and audit considerations within finance operations.
• Exposure to working with a variety of finance technologies and platforms (e.g., ERP ecosystems, workflow, automation, analytics) and partnering with technology teams and alliances to deliver outcomes.

Qualifications (preferred)

• Degree (Finance, Accounting, Business, Economics or similar) or equivalent experience.
• Professional qualification desirable (ACA / ACCA / CIMA or equivalent) and/or programme/change credentials (e.g., PRINCE2, MSP, PMP, Agile).

What We Offer

• A role at the heart of a high‑growth Finance Managed Services business focused on the private mid‑market.
• Opportunity to work across EMEIA with diverse teams and delivery locations.
• The chance to help build the finance function of the future, leveraging EY investments and collaborating with a broad ecosystem of platforms and alliance partners.
• Significant career runway and rapid progression through expanding portfolio, leadership opportunities and visible impact.

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