Property Services and Compliance Manager
Full time
Salary circa £60k
Our client is a successful, small community‑based registered provider of social housing based in Penge, Southeast London. They own and manage approximately 700 homes, with more in the pipeline. This includes homes that they own and those that they manage as part of their partnership with the London Borough of Bromley, and they are passionate about working together with their residents and making a positive impact on the community.
This Housing Association is seeking an experienced manager, with a strong customer focus and good understanding of repairs, maintenance and health and safety compliance. They need someone who wants to make a positive difference to their residents and can inspire and lead a small team to deliver all aspects of property services and compliance matters, with a strong focus on resident satisfaction.
Responsibilities
- Responsive Repairs
- Voids
- Health & safety compliance across all homes
- Damp, mould and condensation works
- Disrepair cases
- Communal services, including cleaning and gardening
- Ensuring adherence to legislative and regulatory requirements
Qualifications and Experience
- Significant experience in delivering repairs, maintenance, voids and compliance within social housing.
- Strong and organised people manager, able to support, lead and work collaboratively with their team.
- Ability to balance leadership of the team with practical delivery of compliance functions.
- Excellent customer service and complaint management skills.
- Strong knowledge of damp, mould and condensation management.
- Knowledge or experience of procurement processes.
- Positive outlook, approachable manner, and customer focused.
- Self‑motivated and able to think and work autonomously, with strong problem‑solving skills.
You will need a full driving licence and access to a vehicle.
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