Client Service Director (x2)
Location: North West or London (hybrid)
An established, leading global insurance broker is continuing to expand its corporate division, driven by strong financial performance and sustained growth across a number of specialist sectors. As part of this, two Client Service Director roles have been created to strengthen senior leadership across key regions – one in London, another in the North West UK
This is a broad, senior role combining leadership, client stewardship and growth activity. It offers genuine influence over both team and client outcomes.
The Opportunity
- Senior client leadership position with responsibility across team, clients and growth
- Build and lead a team of Corporate Account Directors / Client Executives
- Maintain meaningful involvement with key strategic clients and selected development activity
- Play a visible role in shaping the regional corporate proposition
- Join a business investing heavily in data, technology and modern distribution strategy
What the Role Involves
- Leading, mentoring and developing a team operating in the large corporate space
- Creating a high-performance, collaborative culture
- Supporting retention and growth across a portfolio of major corporate clients
- Acting as a senior point of contact on complex and high-value accounts
- Building and maintaining relationships with key decision-makers and stakeholders
- Identifying and converting development opportunities across existing and prospective clients
- Working closely with internal specialists and leadership teams
- Contributing to regional strategy and proposition development
Key Responsibilities
- Manage and grow a high-performing Client Executive team
- Drive service excellence and consistent client outcomes
- Provide technical, strategic and commercial input to colleagues
- Oversee client strategy
- Maintain senior-level client relationships
- Contribute to new business activity where there is a clear strategic fit
- Support succession planning and capability development
- Act as a visible leader internally and externally in the market
What This Role Suits
- An individual already operating at senior corporate level seeking broader leadership responsibility
- Or an established leader looking for a stronger platform, better client base and greater scope to influence
Likely Background
- Strong experience in corporate insurance broking
- Proven handling of large, complex UK corporate clients
- Credibility with senior stakeholders and decision-makers
- Track record of leading, mentoring or building teams
- Commercial awareness without reliance on aggressive sales approaches
- Ability to balance leadership, client delivery and growth
- Established market presence
Package & Benefits
- Senior leadership role with clear visibility across the business
- Access to a substantial and established corporate client portfolio
- Strong internal infrastructure and specialist support
- Opportunity to shape and develop a key regional team
- Blended remit across leadership, clients and growth
- Competitive six-figure package
- Executive-level benefits including:
- Pension
- Private medical insurance
- Life assurance
- Lifestyle and flexible benefits
If you’re already operating at senior level and want more control over team, clients and direction — this is the kind of role that actually delivers it.
…