IT Service Desk Technician I: Rapid Troubleshooter

Qualifications

Must meet the following criteria or an equivalent combination of training and experience per Personnel Policies and Procedures, Section 100:

1. 1. Graduation from high school or possession of a General Educational Development Certificate (GED)
   2. Two (2) years’ experience relevant to the essential tasks list in this job description, computer troubleshooting preferred
2. 1. Graduation from high school or possession of a General Education Development (GED) certificate
   2. One (1) year’s experience relevant to the essential tasks list in this job description
   3. Possession of a current industry accepted certification in one (1) of the following:
      1. CompTIA A+
      2. CompTIA IT Fundamentals
      3. CompTIA Network+
      4. Current Microsoft certification

HOURS: Monday-Friday 8:00am to 5:00pm

LOCATION: 175 E 2nd St. 6th Floor (TM)

Click for INFORMATION TECHNICAL pay scale

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