Fund Settlements Administrator

Title in the contract: Specialist, Client Processing

Role: Fund Settlements Administrator

We are seeking a team member for the role of Fund Settlements Administrator on our Fund Settlements team. This role is located in Manchester.

Responsibilities

• Liaising with Fund Managers, Transfer Agents and Clients to complete and provide documents which can include fund application forms, AML documents and internal Funds service agreements
• Assisting with adding new funds to the service and maintenance of all funds, i.e. completing Corporate Actions, Static Data updates and Transfers as required
• Completion of Non-standard product reviews using Fund specific documentation
• Preparing and submitting Share Class Conversion instructions
• Monthly creation of MI for both Clients and Fund Managers
• Monthly preparation of KRIs, Client Billing, Scorecard, Account Ownership and other required reports internally
• Handles all client queries and resolves issues within SLA
• Testing for releases, functional changes, and ad-hoc testing which can include weekend and early morning tests
• Keeping procedures updated

Essential Qualifications

• Skilled in Microsoft Excel including confident use of formulas, lookups and pivot tables
• Good attention to detail, prioritisation and time management required
• Experience in dealing with clients over the phone and written (email)
• Proactive approach to work and ability to adapt to change and use initiative to overcome challenges

Desirable Qualifications

• Understanding of Funds – (desirable)
• Experience of dealing with Fund Managers and Transfer Agents – (desirable)

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