Phlebotomist / Healthcare Assistant- GP Practice
Are you looking for a career in healthcare? Thirsk Doctors Surgery has an opening for an enthusiastic and motivated Phlebotomist / Healthcare Assistant to join our supportive and established team. The post is being offered at 16-30hpw, working Monday to Friday, between 8am and 6.30pm.
The role will offer you the opportunity to build on your experience and development of working effectively within a multi-disciplinary healthcare team.
We reserve the right to close this vacancy early if we receive a sufficient number of applications. Therefore, we encourage you to submit your application as early as possible, as once we have closed a vacancy you may be unable to submit your application.
Please see the full job description and person specification for more details.
Main duties of the job
The Healthcare Assistant will deliver and assistclinical staff in the provision of treatment, preventative care, healthpromotion and patient education whilst also supporting theadministrative/nursing teams on an as-required basis. Duties will include not not limited to: venepuncture, baseline observations eg blood pressure, temperature, pulse, BMI, advising patients of test results on the phone in, support nurses where required, new patient health checks, chaperoning, ECG’s.
About us
We are committed to providing high quality primary care services through an ethos of continuous learning and reflection, while ensuring all staff and patients are treated with dignity, honesty and respect.
We aim to be innovative and adaptable to the changing face of General Practice and to balance the needs of individual patients with those of the wider practice population. We are dedicated to promoting the aims and values of our Primary Care Network and the wider NHS and strive to improve the health of our population and encourage self-care.
Safeguarding:Our organisation is committed to safe and fair recruitment, safeguarding and protecting those we care for and serve. We have a robust recruitment policy, and all our staff are vetted prior to appointment including being subject to an Enhanced Disclosure and Barring Service (DBS) & Right to Work checks. We also take up two satisfactory character references before the individual starts work. Staff are trained and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care.
Job responsibilities
The following are the core responsibilities of the Healthcare Assistant.There may be, on occasion, a requirement to carry out other tasks; this will bedependent upon factors such as workload and staffing levels:
- Supportthe practice nurse with health promotion programmes.
- Carryout baseline observations such as pulse oximetry, blood pressure, temperature,and pulse rate, recording findings accurately.
- Facilitateroutine home machine BP monitoring, advising patients accordingly.
- Nurses phone in- advising patients oftest results.
- Undertakewound care, dressings and other clinical tasks as required and within trainedcompetencies.
- Supportthe practice nurses with the management of chronic disease clinics.
- Carryout BMI checks as directed.
- Undertakevenepuncture, taking bloods.
- Administer flu, covid, pneumococcal andshingles within trained competencies and attend training update courses whererequired.
- Carryout ECGs as requested.
- Urinalysis
- Ensurespecimens are recorded and ready for onward transportation.
- Deliver smoking cessation clinics andattend the training if required.
- Dopplar’s
- Providesupport during minor operations and medicals as required.
- Following agreed clinical protocols withreferrals to the GP’s
- Ensureall clinical rooms are adequately stocked, clean and tidy and prepared for eachsession, maintaining and cleaning equipment used by nurses & GP’s.
- Ensurefridges are cleaned routinely in accordance with extant guidance, recording andmonitoring of fridge temperatures.
- Ordering stock from suppliers whenrequired, stock checks.
- Ensureclinical waste is removed from clinical areas and sharps bins replaced inaccordance with the organisations IPC policy.
- Deliveropportunistic health promotion where appropriate.
- Partake in mandatory eLearning and faceto face training.
Person Specification
Knowledge & Skills
- Willingness and enthusiasm to train in clinical skills areas
- Venepuncture
- Excellent communication skills (written and oral)
- Clear, polite telephone manner
- Effective time management (planning and organising)
- Ability to work as a team member and autonomously.
- Good interpersonal skills
- Ability to follow clinical policy and procedure.
- Ability to work under pressure
- Commitment to ongoing professional development
- Sensitive and empathetic in distressing situations
- Problem solver with the ability to process information accurately and effectively, interpreting data as required.
- ECGs
- New patient medicals, including height, weight, BP, pulse
- Chaperone procedure
- Ability to record accurate clinical notes.
- Wound care/removal of sutures and staples
- Competent in the use of Office and Outlook
Experience
- Experience of working with the general public
- Experience of working in a healthcare setting
- Experience of working in a primary care environment
Qualifications
- GCSE in Math’s and English grade C or above
- Healthcare qualification (level 3 or 4) or working towards gaining equivalent level.
- Previous completion of the HCA Care Certificate
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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