Tender Manager / Writer Head Office

Role Purpose

The Tender Manager/Writer will be responsible for managing the full tender process – from qualification and response planning through to submission and post-bid clarification. They will collaborate across departments to produce compelling, accurate, and client-focused tender responses that showcase ITPS’s value proposition and differentiate us from competitors.

Key Responsibilities

• Own and manage the end-to-end tender and bid response process (RFI, RFP, ITT, PQQ, frameworks).
• Analyse tender documentation, identify requirements, and coordinate timely responses.
• Develop and maintain a central bid library of content, case studies, CVs, and templates.
• Ensure compliance with client requirements, deadlines, and internal governance standards.
• Content Development & Writing
  • Write, edit, and tailor high-quality content for tenders and proposals, highlighting ITPS’s strengths in managed services, cloud, connectivity, cyber security, and data centre solutions.
  • Work with technical experts to translate complex information into clear, client-focused responses.
  • Continuously improve the clarity, style, and impact of written submissions.
• Collaboration & Stakeholder Engagement
  • Coordinate input from sales, technical, service delivery, finance, and legal teams.
  • Conduct response workshops, interviews, and review sessions to gather information.
  • Provide guidance and coaching to contributors on bid writing best practice.
• Track win/loss outcomes, gather client feedback, and improve tender strategies.
• Keep up to date with industry trends, frameworks, and procurement processes.
• Identify ways to streamline bid management processes and improve efficiency.

Skills & Experience

• Proven track record in tender/bid management or bid writing, ideally in IT, technology, or managed services.
• Exceptional writing, editing, and communication skills with an eye for detail.
• Strong project management and organisational abilities, able to handle multiple deadlines.
• Ability to understand and present technical solutions in a clear, persuasive way.
• Competence with MS Office Suite (Word, Excel, PowerPoint).
• APMP (Association of Proposal Management Professionals) qualification or equivalent.
• Familiarity with public sector procurement frameworks (Crown Commercial Service, NHS, local government, etc.).
• Experience within IT Managed Services, Cloud, Cyber Security, or Data Centre sectors

Personal Attributes

• Highly organised and deadline-driven.
• Collaborative team player with strong stakeholder engagement skills.
• Commercially astute, with the ability to identify win themes and differentiators.
• Resilient under pressure and adaptable in a fast-paced environment.

Desired Behaviours

• Client-focused mindset – always considering how responses demonstrate value to the client.
• Quality-driven – committed to producing accurate, polished, and professional submissions.
• Ownership & accountability – takes full responsibility for meeting deadlines and delivering results.
• Proactive communicator – keeps stakeholders informed, manages expectations, and escalates risks early.
• Collaborative working – builds trust and strong relationships across all departments.
• Continuous learner – seeks feedback, adopts best practices, and strives for ongoing improvement.
• Integrity & professionalism – ensures compliance, fairness, and ethical standards in all bids.

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