Customer Service Team Leader: Coaching, Escalations & KPI Growth

Company: Brite Recruitment Ltd
Apply for the Customer Service Team Leader: Coaching, Escalations & KPI Growth
Location: Bristol
Job Description:

A recruitment agency is looking for a Customer Service Team Leader in Bristol to lead a team of Customer Service Advisors. This permanent, full-time role involves managing performance, handling escalations, and promoting continuous improvement within the team. Ideal candidates will have experience in utilities or financial services, excellent communication skills, and a proven track record in team leadership. Hybrid working is offered, allowing for flexibility in the work environment.#J-18808-Ljbffr…

Posted: April 11th, 2026