Digital & Transformation Lead
We have an exciting new opportunity for a Digital & Transformation Lead within Bromley by Bow Health & Stepney Health CIC and Healthy Island Partnership, Tower Hamlets. This role will lead transformation work across two PCNs and use Digital where appropriate to enable change and maximise the use of available tools.
Build relationships across the PCNs (clinical and non‑clinical) to develop consensus for improvements and transformation. Improve adoption and/or optimisation of new and existing digital technologies to enhance patient access and experience. Identify opportunities to improve the efficiency of clinical and non‑clinical processes and support the digital maturity of both PCNs. Use data and insight to improve population health management. Support, manage and promote continuous improvement initiatives to help practice teams manage workload.
Main Duties and Responsibilities
- Lead opportunities for continuous improvement to support practices and PCNs manage their workloads.
- Build relationships across the PCNs (clinical and non‑clinical) to develop consensus for improvements and transformation.
- Facilitate collaboration between practices, PCNs and the wider system to support at‑scale or appropriate local‑level delivery of care to patients.
- Attend meetings of PCNs, practices and the strategic health system when required or appropriate.
- Lead on CAIP development and monitoring across both PCNs.
- Support team members involved in the procurement of new technologies for the PCNs/practices.
- Crunch and decipher data to support programmes and transformation initiatives within PCNs/practices.
- Report regularly to PCN teams on progress and developments.
- Support staff to identify and participate in relevant training and/or professional development opportunities that will support transformation initiatives.
- Support other ARRS teams within the PCNs to embed digital developments within their working processes.
Qualifications and Experience
- Project management qualifications or relevant experience.
- Previous experience in capturing and analysing data to improve programmes/projects in a healthcare setting.
- Working and/or technical knowledge of IT products such as primary clinical systems and digital tools.
- Experience of working on projects, successfully delivering change and improvement programmes.
- Passionate about helping people use digital tools effectively to support patient care.
Knowledge and Skills
- Data collection and analysis.
- Quality improvement.
- Primary care.
- Project management.
Other Details
Salary: £55,000 – £60,000 per annum, depending on experience and skills.
Contract: Permanent
Working pattern: Full‑time, Flexible working, Compressed hours
Reference number: E0136-25-0093
Job location: Island Health, 145 East Ferry Road, London, E14 3BQ
Apply by 12 January 2026 or sooner. Early closure possible due to high application volume.
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