IT Delivery Lead
We are recruiting for IT Delivery Leads. You will lead delivery across the change portfolio, translating goals into executable, outcome‑based delivery plans and ensuring safe, predictable delivery through integrated planning, cross‑functional coordination, strong governance and disciplined delivery oversight.
Principal Accountabilities
- Lead successful delivery of a range of projects across the change portfolio, ensuring predictable and repeatable delivery of change to the business. Ensure delivery to time, cost and outcome, with responsibility for driving benefit realization in conjunction with business sponsors.
- Translate strategic intent into outcome‑based delivery plans, defining clear milestones, schedules and dependencies aligned to the Change Delivery Framework, risk expectations and architectural standards.
- Coordinate delivery across business, technology, operations and suppliers, establishing shared expectations and resolving cross‑team issues and conflicts to maintain predictable execution.
- Manage portfolio‑level risks, issues and dependencies, maintaining forward visibility, ensuring mitigation ownership and escalating early to protect delivery confidence.
- Lead release, cutover and planning, service transition ensuring technical, operational and business teams are fully prepared, with controls, testing, fallback and hyper‑care clearly established.
- Provide timely, transparent and accurate delivery performance reporting, giving clear insight into progress, risks, dependencies and delivery confidence to governance forums.
- Manage delivery budgets, forecasts and cost controls, ensuring financial accuracy, cost transparency and alignment of internal and supplier capacity to priorities.
- Orchestrate supplier delivery performance, ensuring consistent standards, accountability, integration into ways of working and effective issue resolution.
- Drive successful realization of benefits and outcomes, ensuring delivery remains aligned to intended value, escalating and resolving risks to benefit realization and driving course‑correction as needed.
- Ensure governance and compliance alignment, preparing high‑quality evidence and maintaining adherence to delivery standards, architecture, controls and organisational guardrails.
- Build strong relationships across senior stakeholders, communicating clearly, resolving conflicts constructively and influencing decisions that protect stable, value‑led delivery.
- Proactively support and drive successful delivery of all team objectives in line with strategic priorities, including contributing to project delivery activity where required and continuous improvement of change processes and frameworks.
Skills, Knowledge and Experience
- Deep knowledge of Finance, Actuarial, HR, Legal & Risk within Financial Services Portfolio Management in a complex, high‑dependency, regulated environment.
- Commercially astute and up to date with strategic industry issues, IT and Data Architecture and Design, Change Management and Delivery and extensive portfolio and project management experience, IT Application and Infrastructure management and knowledge of cloud platforms and technologies.
- Management of Transformation / Change Portfolio’s up to £30m annual investment.
- Working collaboratively across multiparty teams and stakeholders to deliver high quality outputs.
- Experience in highly regulated industry, ideally within (re)Insurance.
- Experienced in forming constructive partnerships and mutually beneficial solutions with third parties.
- Demonstrated ability to plan, execute and lead large‑scale transformation programmes.
- Experience of implementing sustained process and culture change in a business environment.
- Strong coaching and mentoring style with a proven ability to grow teams and develop people.
- A creative thinker, able to deal with complex problems and develop innovative solutions.
- Adherence to agreed governance processes and procedures.
- Track record of achieving high professional standards.
- Experience leading teams in an agile setting with a track record in adopting new ways of working.
- Demonstrable track record of successful delivery of transformation programmes.
Benefits
We understand that work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility. Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering: generous pension, healthcare, wellbeing, financial support for training, education & development, a benefit allowance (to spend on flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme, and various employee discount schemes.
Diversity and Inclusion
Diversity and inclusion are a focus for us – Lloyd’s aim is to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments, we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development.
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