Head of Customer Experience & Service Transformation

A leading housing service provider is looking for a Head of Customer Experience to lead their Homes business. You will develop and direct customer engagement, oversee a contact center, and establish teams for complaints and complex casework. The role requires a proven leader with deep housing knowledge and experience building functions from the ground up, ensuring excellence in customer service. This hybrid position involves travel across various locations in England.#J-18808-Ljbffr…