Head of Outsourced Services & Contact Centre Operations

A private equity-backed technology business is seeking an experienced Head of Outsourced Services to lead a well-established function. This role requires oversight of 50 employees, ensuring operational excellence and effective client relationships. Key responsibilities include managing multiple areas such as service delivery and contact centre operations while driving performance and quality. The ideal candidate will have significant outsourcing experience and a strong background in operational management, ideally with exposure to digital transformation.#J-18808-Ljbffr…