Customer Consultant

Company: Encore Capital Group
Apply for the Customer Consultant
Location: Telford
Job Description:

Overview

We’re committed to making Encore a great place to work, and the key to co-creating a great work culture is our people. We always go the extra mile for our consumers, colleagues, clients, and investors. It’s what sets us apart.

The information below covers the role requirements, expected candidate experience, and accompanying qualifications.

Join us in an energized, collaborative, goal-oriented culture where you can learn and grow—a place that’s investing in your success, as we do for our consumers.

Encore Capital Group (Encore) is a global specialty finance company with a team of 7,300 colleagues committed to delivering on our Mission to create pathways to economic freedom.

Midland Credit Management (MCM) is a market leader in portfolio purchasing and recovery in the US; leading the industry with compassionate, committed, and innovative consumer-centric practices.

Cabot Credit Management (CCM) supports consumers with a range of services to help them get back on track when they’ve fallen behind with a payment plan. We have 2,800+ colleagues across Europe.

At LAAP (Latin America Asia Pacific), we serve Latin American Markets and India, helping consumers on their path towards a more positive financial future.

Great Place to Work Certified 2024-2025 Costa Rica Great Place to Work Certified 2024-2025 France Great Place to Work Certified 2024-2025 India Great Place to Work Certified 2024-2025 Portugal Great Place to Work Certified 2024-2025 UK Great Place to Work Certified 2024-2025 USA

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Posted: April 12th, 2026