Chief of Complaints & PALS — Patient Experience Leader

A leading healthcare organization in Greater London is seeking a Head of Complaints and PALS. This senior leadership role involves managing complaints and ensuring a compassionate approach in accordance with national standards. Ideal candidates will have a degree, significant experience with senior management, and skills in governance and quality improvement. The role is critical for enhancing patient and carer experiences amidst organizational changes and improvements.#J-18808-Ljbffr…