Join our dynamic team at a Leading FMCG Company, a recognized name in the fast-moving consumer goods industry. We are committed to delivering high-quality products that delight our customers and drive market growth. Our innovative approach and dedication to excellence have made us a trusted brand.
We have an exciting opportunity within our UK Channels Commercial Team for a highly motivated, results-driven individual with strong interpersonal skills and a collaborative mindset. This role is ideal for someone looking to grow their career in account management within the fast-moving consumer goods (FMCG) industry.
As a Customer Account Manager , you will work closely with a Senior Account Manager and take full ownership of the P&L for key UK retail and wholesale customers. This position offers a fantastic opportunity to gain hands-on experience, develop commercial competencies, and contribute to the success of a dynamic sales team.
About the Role
You will be responsible for managing relationships with major UK customers, driving volume, net sales value, gross profit, and trade investment. A key part of the role involves negotiating joint business plans and aligning customer strategies with company objectives to deliver sustainable growth.
Key Responsibilities
- Build and maintain strong relationships with customer stakeholders, leveraging internal resources to support business objectives.
- Negotiate trading agreements that align with financial targets and strategic goals.
- Develop and present customer business plans, including new product development, promotional strategies, and pricing.
- Ensure timely communication and execution of internal and external requirements.
- Collaborate with category and commercial teams to implement strategies that meet performance targets.
- Identify and pursue new business opportunities within the channel.
Qualifications & Experience
- Degree-level education or equivalent.
- Prior experience in account management or a similar commercial role.
- Strong negotiation and communication skills.
- Experience in sales forecasting and profit modelling.
- Familiarity with category, shopper, and consumer data sources.
- Experience in category management or marketing is a plus.
- Demonstrated commercial awareness and entrepreneurial thinking.
Skills & Competencies
- Customer-focused with the ability to develop consumer-led strategies.
- Strong analytical and numerical skills.
- Excellent presentation and negotiation capabilities.
- Collaborative and influential across internal and external stakeholders.
- Effective time management and prioritisation skills.
What We Offer
We provide a competitive salary and performance-based incentives, along with a comprehensive benefits package that supports your overall well-being. Benefits may include:
- Private medical and dental insurance
- Gym membership and wellness programmes
- Cycle-to-work scheme
- Critical illness and travel insurance
- Defined contribution pension scheme
- Flexible working arrangements and parental leave options
We are committed to creating an inclusive and supportive work environment where diverse perspectives are valued and respected.
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