Customer Support Administrator *Temp to Perm*

Customer Support Administrator – Immediate Start – Temp to Perm Contract!We’re currently recruiting for a Customer Support Administrator to join a busy team based at head office in Team Valley. This is a fast-paced, customer and process-focused support role, where you’ll play a key part in ensuring key account customers receive a smooth, efficient, and high-quality service from order through to delivery.You will be supporting the full end-to-end order process, working closely with internal teams and key account managers to ensure accuracy, compliance, and excellent customer communication throughout. Team Valley, Gateshead | ️ Free Parking | Office-based 8:30am – 5:00pm, Monday to Friday (37.5 hours per week, 1 hour lunch) £25, – £26, DOE ASAP Start | 6-month initially temporary contract with a view to being made permanent The RoleYou will play a vital part in supporting key account customers and the wider team, working within strict processes and SLAs to deliver an excellent customer experience.Key responsibilities include:Processing quotations and sales orders accurately and efficientlyUpdating systems including stock, pricing, customer records, and order progressCoordinating transport and delivery instructionsManaging customer updates and reporting throughout the order lifecycleSupporting debtor processes and ensuring invoice accuracy to avoid discrepanciesEnsuring all documentation is accurate, compliant, and correctly filedLiaising with internal departments including Key Account Managers, transport, warehouse, and accountsEscalating issues where required to ensure timely resolution What We’re Looking ForStrong administration experience in a fast-paced environmentConfident communicator with a strong customer-focused approachExcellent attention to detail and accuracyStrong organisational and planning skillsIT literate, including Microsoft Office (particularly Excel) Immediate start available – apply today!Please note: Due to high application volumes, if you are not contacted within 3 business days, please assume you have been unsuccessful on this occasion. Unfortunately, we are unable to provide individual feedback.Reasonable adjustments are available at any stage of the recruitment process – just let us know and we’ll be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer….