Employee Relations Advisor

Company: FIS
Apply for the Employee Relations Advisor
Location: Greater London
Job Description:

Type of Hire

Experienced (relevant combo of work and education)

Position Type

Full time

What You Will Be Doing

  • Guidance and Compliance – Provide expert guidance to management on employee relations matters including disciplinary, performance, grievance and flexible working, ensuring compliance with employment law and company policies.
  • Investigation – Conduct thorough investigations into intricate, HR‑related employee grievances and ethics cases, resolving conflicts and recommending appropriate actions.
  • Consultation – Manage consultation actions such as TUPE and redundancy consultation (both collective and individual).
  • Terminations – Handle sensitive, in‑depth, involuntary terminations.
  • Training – Deliver training programs for managers on employee relations topics, such as conflict resolution and effective communication. Policy coaching for managers on performance management, disciplinary and flexible working processes.

What You Will Need

  • Conflict Resolution/Negotiation – Robust ability to mediate disputes and negotiate agreements effectively.
  • Knowledge of Employment Law – Strong in‑depth understanding of UK employment law.
  • Problem Solving – Approach challenges with a solution‑focused mindset, able to identify issues and develop effective solutions.
  • Empathy – Ability to understand and share the feelings of others, fostering a supportive work environment.
  • Active Listening – Excellent listening skills to fully understand and address employee concerns.
  • Communication Skills – Strong verbal and written communication skills to convey information clearly and effectively.
  • Organisational Abilities – Exceptional organisational skills to manage multiple tasks and priorities efficiently.
  • Strategic Oversight – Ability to provide strategic direction and oversight in employee relations matters.
  • Microsoft Office Proficiency – Proficiency in Microsoft Office applications such as Excel and Word.
  • Confidentiality – Demonstrating an ability to work with confidential information.
  • Attention to Detail – Attention to detail, analytical/reasoning, interpersonal, organisational and problem‑solving skills.
  • Cross‑Functional Teamwork – Ability to work effectively in a cross‑functional team environment.
  • Data Analysis – Ability to draw accurate conclusions from raw data.
  • Interpersonal Skills – Ability to interface with all levels of employees.
  • Flexibility – Ability to prioritise, multi‑task and maintain flexibility in a fast‑paced, changing environment.
  • Judgement and Business Acumen – Sound judgement, business acumen, influencing skills and proactive approach to effectively address sensitive employee issues.

Years Of Experience

Minimum of 7 years of experience in an employee relations specialist or HR generalist role.

What We Offer You

  • Flexible and creative work environment.
  • Diverse and collaborative atmosphere.
  • Professional and personal development resources.
  • Opportunities to volunteer and support charities.
  • Competitive salary and benefits.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

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Posted: April 15th, 2026