Liability Claims Handler

Company: Indesure Recruitment
Apply for the Liability Claims Handler
Location: Milton Keynes
Job Description:

Liability Claims Handler (Desk-Based)

Milton Keynes or Kent | Full time in office (Hybrid after probation)

Do you have experience handling EL/PL claims?

Are you looking for a desk-based role within a growing loss adjusting environment?

If so, this could be a great opportunity to step into a well-established and expanding team.

We’re working with a respected loss adjusting firm who are looking to bring in Liability Claims Handlers to support their growing workload.

The Role:

This is a desk-based position, focused on managing and progressing liability claims from the office while supporting the wider adjusting team.

You’ll be handling a varied caseload including:

  • Employers’ Liability (EL)
  • Public Liability (PL)
  • Product Liability

Across sectors such as construction, leisure, social housing, and local authority.

What You’ll Be Doing:

  • Managing claims from first notification through to settlement
  • Assessing liability, coverage, and quantum
  • Supporting investigations alongside adjusters
  • Liaising with policyholders, insurers, solicitors, and third parties
  • Keeping files updated and reserves accurate

Working Environment:

  • Based in either Milton Keynes or Kent
  • Initially 5 days in the office for training and onboarding
  • Moving into a hybrid setup once established
  • Working within a close-knit team, reporting into an experienced Regional Manager

What They’re Looking For:

  • Ideally 5+ years’ liability claims experience (EL/PL)
  • Strong understanding of claims handling and liability principles
  • Ability to manage your own caseload effectively
  • Open to candidates from broader claims backgrounds looking to move into liability

Why Consider This?

  • Growing business with strong incoming work
  • Opportunity to step into a newly evolving handler function
  • Exposure to a broad and interesting caseload
  • Supportive team environment with progression potential

We’re also working with multiple claims opportunities across the UK, so if you’re open to a move but this isn’t quite right, feel free to get in touch for a confidential chat.

Posted: April 16th, 2026