Workplace & Guest Experience Manager

We’re partnering with a premium and luxury global fashion and sportswear brand house to appoint a Workplace & Guest Experience Manager at their London headquarters.

This is a standout opportunity to take ownership of a design-led office and showroom space, welcoming visitors from across the globe — including buyers, partners, press, and industry stakeholders.

The environment

• Fast-paced, client-facing office with frequent meetings and events
• Regular hosting of international guests, press, buyers, and partners
• Premium central London office with showroom and presentation spaces
• A collaborative and brand-driven workplace

The role

This is a highly visible position combining workplace management, front-of-house leadership, and corporate hospitality.

You’ll ensure the office operates seamlessly while delivering a best-in-class guest experience, reflecting the standards of a global brand house.

Key responsibilities

• Act as the face of the office, creating a professional and welcoming experience for all visitors
• Oversee day-to-day workplace operations across office and showroom spaces
• Ensure meeting rooms and client areas are consistently presentation-ready
• Deliver high-quality corporate hospitality for meetings, events, and visiting stakeholders
• Coordinate office services, suppliers, and facilities to maintain a smooth-running environment
• Support internal teams and foster a well-organised, efficient workplace

What we’re looking for

• Proven experience in workplace/office management with a strong corporate hospitality focus
• Background in a fast-paced, client-facing environment
• Highly organised with excellent attention to detail
• Confident, personable, and professional with senior stakeholders and external guests
• A proactive, solutions-focused approach
• A genuine passion for creating exceptional workplace and guest experiences

Why apply?

• Be part of a globally recognised fashion and sportswear brand house with a strong reputation for quality and growth
• Join a happy, lively, and collaborative workplace where people genuinely enjoy coming to work
• A business that invests in its people for the long term, with real opportunities to learn and develop
• Competitive salary, annual bonus, and regular salary reviews
• Generous 60% staff discount across all brands, plus access to exclusive sample sales
• Work within an international team in a diverse and inclusive environment
• A family-run business with humility, integrity, and excellence at its core

…