pobl. is a talent consultancy specialising in medical communications, healthcare advertising and market access. We work with international clients on a range of hiring needs, from entry-level to executive appointments.
We’re hiring for a Client Services Director to join a London-based digital healthcare communications agency team. This is a high-level leadership role designed for a strategic partner who can drive significant revenue growth while acting as a trusted consultant to senior pharmaceutical stakeholders.
This is a hybrid role, with regular trips to an office space in Central London.
What you’ll be doing
- Strategic Partnership: You will lead the strategic direction across allocated accounts, translating complex brand and business priorities into effective tactical activations that deliver measurable value.
- Commercial Leadership: You will take full accountability for account performance and forecasting, identifying organic growth opportunities and leading proactive proposals or competitive pitches.
- Team Inspiration: You will lead and mentor cross-functional agency teams, setting clear priorities and quality standards to ensure all deliverables are high-quality, compliant, and aligned with client goals.
The experience you’ll need
- Senior Agency Expertise: An in-depth understanding of pharmaceutical marketing and the commercial landscape within a medical communications agency setting, with a proven ability to manage senior-level client relationships. You will currently be working as a Client Services Director, or similar.
- Strategic Problem Solving: The ability to think critically and solve complex problems, turning high-level strategy into actionable, high-quality plans.
- Collaborative Leadership: Strong communication skills with the ability to motivate cross-functional teams and interact confidently with senior External Experts and KOLs.
Please apply via the job advert for immediate consideration with your CV. We’d be delighted to hear from you.
Your career in #MedComms? It’s a pobl. thing.
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