General Manager

Overview

Art Play London is not your typical venue. We are an immersive art experience + bar, blending creative workshops with high-energy hospitality. From Sip & Paint and pottery to freeflow painting and private events, we create unforgettable experiences that keep customers coming back—and bringing their friends.

We are looking for a hands-on, high-performing General Manager to lead our venue, drive sales, and build a strong, accountable team culture.

Responsibilities

• Operations & Ownership
  • Take full ownership of venue performance, standards, and results
  • Ensure the business runs seamlessly 7 days a week, including when off-site
  • Maintain constant visibility on bookings, events, and service flow
  • Proactively identify issues and resolve them before they impact service
• Team Leadership & Accountability
  • Recruit, train, and develop a high-performing team
  • Lead from the front during busy periods—especially peak events and weekends
  • Set clear expectations and hold the team accountable to standards
  • Delegate effectively and ensure tasks are completed—even on your days off
  • Build a culture of energy, ownership, and customer focus
• Stock & Financial Control
  • Ensure zero stock outages across bar, art supplies, and cleaning materials
  • Implement strong systems for ordering, stock tracking, and accountability

Qualifications

• Management and Customer Service experience
• Strong administrative skills
• Demonstrated ability to lead
• Comfort working with budgets, payroll, revenue and forecasting
• Strong communications skills

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