Senior Operations Manager

Company: Turning Point
Apply for the Senior Operations Manager
Location: Northampton
Job Description:

Are you looking for an exciting new opportunity to make a real difference to people’s lives? We are looking for a Senior Operations Manager with the energy, passion and relevant experience to lead the success of a large multi-disciplinary team to deliver safe, effective and innovative drug and alcohol services across our West Northamptonshire service; Inspire.

This role will combine leadership at a senior level with building and sustaining relationships with a range of key stakeholders, to drive continuous improvements in service delivery.

You will be the leader of this newly commissioned service working collaboratively and alongside our key partners, commissioners, colleagues and stakeholders to ensure the service continues to deliver on performance, pathways, community integration, stakeholder relationships and innovative evidence-based practice.

Role Responsibilities

Lead excellent service delivery and governance supported by a strong management and clinical team, and play a key leadership role externally, as the experts in substance use locally. This role includes providing Care Quality Commission Registered Management.

The Ideal Candidate

  • Excellent people and team management and leadership skills
  • Skills to manage performance, budgets and quality assurance processes and systems
  • Ability to maintain and develop good commissioner relationships
  • Excellent written and spoken communication skills
  • Manage sub-contracts and external partnership with a variety of diverse organisations
  • Demonstrate a strong track record of embedding quality assurance systems and processes and ability to act as CQC Registered Manager
  • Experience of managing clinical services

Benefits

  • 26 days’ paid holiday a year + Bank Holidays, increasing with each year of service up to 28 days + Bank Holidays
  • Option to buy additional holidays and spread the cost

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date.

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Posted: April 17th, 2026