Branch Manager

Cash in Transit (CIT) Branch Manager

A responsible for the overall operational and financial performance of a secure site providing cash transportation services. They lead a multi-shift team to ensure the safe, efficient, and cost-effective delivery of cash and valuables while meeting strict security and regulatory standards.

Core Responsibilities

• Operational Leadership: Provide overall leadership for the site, managing all resources and work processes to meet contractual obligations to customers.
• Security & Compliance: Ensure full compliance with mandatory security principles, health and safety policies, and legal/regulatory controls.
• Financial Management: Actively manage the branch’s Profit & Loss (P&L), develop business plans, and achieve financial Key Performance Indicators (KPIs).
• Team Management: Supervise and develop operational teams, including recruitment, training, performance appraisals, and resolving workplace issues.
• Risk Mitigation: Conduct threat and risk assessments for team members, vehicles, and ATMs to prevent losses and ensure the safety of consignments.
• Customer Service: Maintain strong relationships with external clients and resolve any service-related issues to ensure high satisfaction levels.

Key Skills and Qualifications

• Experience: Typically requires 5–10 years in logistics, transport, or financial services, with at least 3–5 years in a management or senior leadership role.
• Education: A Bachelor’s degree in Business Management, Finance, or a related field is often required; a Master’s degree (MBA) is frequently preferred.
• Technical Knowledge: Deep understanding of ATM operations, cash logistics, and treasury or liquidity management.
• Certifications: Professional credentials such as a Certificate of Professional Competence (CPC) or Lean Management practitioner status are highly valued.
• Security Clearance: Ability to pass comprehensive criminal record, personal credit, and 10-year employment history checks.

Performance Metrics (KPIs)

• Service Delivery: Meeting agreed Service Level Agreements (SLAs) for collections and ATM replenishments.
• Financial Health: Controlling operational costs, including overtime, vehicle repairs, and fuel expenses.
• Safety & Loss Prevention: Minimising incidents of lost or unallocated cash and ensuring 100% adherence to security protocols.

Job Types: Full-time, Permanent

Pay: £45,000.00 per year

Education

• A-Level or equivalent (required)

Experience

• Operations management: 5 years (required)

Licence/Certification

• Driving Licence (required)
• Transport Manager CPC (preferred)

Work Location: In person

Expected start date: 01/06/2026

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