Senior Operations Coordinator in Manchester)

Senior Operations Coordinator

Manchester | Hybrid

£40,000 + Benefits

Are you an experienced freight forwarding professional looking to take the next step in your career? We are working with a growing logistics organisation seeking a Senior Operations Coordinator to support multimodal operations across multiple UK regions.

This is a fantastic opportunity to join a collaborative and fast-paced environment where you’ll play a key role in delivering operational excellence and exceptional customer service.

What will the role involve?

As Senior Operations Coordinator, you will be responsible for managing end-to-end freight forwarding operations across air, sea and road, ensuring a seamless service for customers.

Key responsibilities include:

• Managing full multimodal import and export operations
• Handling customs clearance processes in line with regulations
• Raising and processing sales and purchase invoices
• Acting as a key point of contact for customer and supplier queries
• Supporting client meetings (virtual and in-person where required)
• Building strong relationships with suppliers to secure competitive pricing
• Preparing accurate quotations and tenders within set timeframes
• Providing operational data to support business reporting and analytics
• Ensuring all activities align with company compliance and service level agreements

What are we looking for?

• Minimum 3 years’ experience in freight forwarding (multimodal essential)
• Strong customs knowledge (import & export)
• Experience using Cargowise (advanced level preferred)
• Excellent communication and stakeholder management skills
• Highly organised with the ability to prioritise in a fast-paced environment
• A proactive, agile approach with strong attention to detail

Why apply?

• Opportunity to work across multiple regions and clients
• Exposure to a broad range of logistics operations
• Supportive leadership with structured training and development reviews
• Collaborative culture focused on continuous improvement and wellbeing

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