Contact Centre Strategy Architect (Hybrid)

A talent and workforce solutions company in London seeks a Contact Centre Domain Specialist for a hybrid contract role. You will partner with a Business Lead to develop a strategy pack outlining a future vision for the Contact Centre, focusing on capability changes and business outcomes. The role requires deep expertise in Contact Centre operations, a proven ability to produce executive strategy packs, and experience managing stakeholders effectively. Join us to shape impactful change in the industry.#J-18808-Ljbffr…