Advanced Clinical Practitioner – Telephone Triage

Company: NHS
Apply for the Advanced Clinical Practitioner – Telephone Triage
Location: Kirklees
Job Description:

Overview

Local Care Direct is a non-profit Social Enterprise operating 24/7 to provide primary and urgent health care services across West Yorkshire.

We are looking for an Advanced Clinical Practitioner – Telephone Triage.

Salary: £29.02 per hour – £37.73 out of hours*

Location: Local Care Direct, Unit 2, Longbow Close, Pennine Business Park, Huddersfield, HD2 1GQ

Shifts Available: Shifts available across a 4 week rolling rota

Main duties of the job

  • The advanced clinical practitioner will support the Urgent Community Response (UCR) services mission to deliver interventions within a 2-hour timeframe, either through face-to-face visits by partner clinicians or remote management.
  • The advanced clinical practitioner will be an integral member of the clinical team to deliver high-quality patient care, involving the use of technology to conduct remote consultations for patients referred into the service.
  • The advanced clinical practitioner will have a strong interest in complex triage and is skilled in remote consultations and confident in managing acutely unwell patients. The advanced clinical practitioner will strive to make a real difference by helping patients stay independent and avoid unnecessary hospital admissions.

About us

Nothing matters to us more than people – The way we treat our patients and the people who work for us; the way we do things and our commitment to keeping our promises are what we value most.

We do what we say we will do and we do it well – Local Care Direct is a Social Enterprise organisation providing a wide range of healthcare services in Yorkshire. We are a community-owned organisation, independent from the NHS, and committed to putting patients first.

Benefits

  • NHS Pensions
  • NHS Discounts (Blue light card)
  • 25 days (pro rata) annual leave plus bank holidays, increasing by one day for each completed year of service, up to a maximum of 30 days
  • Modern working environment with a positive atmosphere
  • Health & Wellbeing group to support staff
  • Supportive and Friendly team
  • Annual Awards focused on raising money to support local charity
  • Opportunity to build a clinical portfolio in face to face, ED Streaming, Walk in Centre, Urgent Treatment centre, home visiting and telephone/video consultation

Job responsibilities

To find out more about this exciting opportunity, please refer to the attached job description. This can be downloaded at any time.

Experience

  • Evidence of a range of clinical experience, working independently in a healthcare role.
  • Evidence of experience of triage, by telephone or face-to-face
  • Continued professional and personal development.
  • Experience of mentorship, leadership & research in clinical practice.
  • Experience of working in more than one clinical setting.
  • Minimum of 1 year experience in practice post qualification.
  • Experience of working in primary/urgent care.
  • Experience of managing paediatrics
  • Experience of managing minor illness.
  • Experience of managing chronic disease.
  • Experience of managing geriatrics.
  • Experience of telephone/video remote consultation.

Qualifications

  • One of the following: 1st level Registered Nurse or equivalent professional qualification/registration with a professional body, MSc/Post Graduate diploma in Advanced practice, Paramedic HPC registration MSc/Post Graduate diploma in Advanced practice or Pharmacy GPhC Registration MSc/Post Graduate diploma in Advanced practice
  • Independent & Supplementary prescribing qualification
  • Spotting the sick child qualification
  • Chronic disease management qualification

Knowledge & Skills

  • Effective communication skills: verbal, written and non-verbal.
  • Professionally accountable for clinical practice.
  • Knowledge of current clinical and professional issues.
  • Up-to-date knowledge of health agenda and health inequalities (local and national).
  • Innovative approach to practice.
  • Awareness of the impact of evidence-based practice.
  • Able to develop self and others.
  • Able to work effectively within and contribute to team working.
  • Aware of impact of change on self and service.
  • Experience of change management.
  • Evidence of previous contribution to service change or improvement.
  • Evidence of development of others in previous roles.
  • SystmOne Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Note: £29.02 an hour in hours (£37.72 an hour working out of hours)

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Posted: April 17th, 2026