Contracts Scheduler

Job Title: Contracts Scheduler Location: Belfast Hours: Monday – Thursday 08:00-17:00, Friday 08:00-15:00 Contract: Permanent Salary: £28,000+ DOE Ashton Recruitment is currently recruiting for a Contracts Scheduler on behalf of a leading home improvement company based in Northern Ireland. This organisation delivers a range of residential solutions including windows & doors, garden rooms, roof systems, and external structures. Due to continued growth, they are seeking a highly organised individual to coordinate contracts from initial sale through to completion. This is a key position within the business, acting as the link between sales, surveying, installation, and finance teams, ensuring projects are delivered efficiently, accurately, and with a strong focus on customer experience. Key Responsibilities (Not exhaustive) Manage all incoming contracts, ensuring accuracy, deposit verification, and timely updates within the CRM system. Work closely with the Sales Team to resolve any contract queries or discrepancies in a timely manner. Arrange surveys and installations, coordinating with surveyors, fitters, and customers to maintain an effective schedule. Prepare and issue installation packs, ensuring all required documentation and details are provided to fitting teams. Maintain accurate, up-to-date records across the full contract lifecycle. Act as a key point of contact for customers, providing updates and managing queries throughout the process. Monitor project progress using internal systems, supporting visibility and workflow efficiency. Issue guarantees and final documentation upon completion of works. Manage post-installation issues, coordinating internally to ensure timely resolution. Support stage payments, invoicing, and secure payment processing, ensuring alignment with internal records. Assist in monitoring outstanding payments and updating records to support credit control processes. Contribute to weekly meetings, preparing reports and dashboard data as required. Identify opportunities to improve processes and enhance operational efficiency. Provide occasional front-of-house support when required. What We’re Looking For Strong attention to detail and ability to manage multiple tasks simultaneously Highly organised with a proactive approach to problem-solving Excellent communication skills, both written and verbal Comfortable working in a fast-paced, deadline-driven environment Experience using CRM systems or similar software Adaptable and open to new systems and processes Ashton Recruitment is acting as a recruitment agency…