Eye Care Liaison Officer – Watford

Company: RNIB
Apply for the Eye Care Liaison Officer – Watford
Location: Watford
Job Description:

Eye Care Liaison Officer (ECLO)

We areseekingan enthusiastic andprofessionalindividualto join our team asan Eye Care Liaison Officer ECLO. This role is rewarding but can be challenging, asECLOssupport peoplethroughsome of the hardest moments of their lives: fear, grief, adjustment, uncertainty.Youllalso be juggling multiple workstreams patient support, clinical relationships, admin, data, reporting, and the proactive promotion of the ECLO service.Youllthrive in a fast-paceddynamic environment, responding effectively to immediate demands while staying organised and forwardfocusedwith long-term tasks.Theright person will be able toprovide steady, compassionate supportwhile still moving forward with practical next steps.

Responsibilities

Please visit the attached job description and person specification document, which outlines the duties of the role.

Key Requirements

  • Demonstrable empathy, compassion and exceptional communication skills.
  • Ability to work independently, under pressure and managing competing priorities.
  • Strong organisational, problem-solving and prioritisation skills.
  • Excellent administrative skills, including the ability to manage multiple CRM systems across NHS, RNIB.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Salary

£28,318.50 a year£31,465 full time equivalent

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Posted: April 17th, 2026