Set within 240 acres of stunning gardens, Wisley is open all year round and offers a variety of food outlets, from a busy restaurant to welcoming caf s. You’ll be joining a friendly, hardworking team with a shared goal: delivering exceptional service to every visitor. As an Events Manager, you will manage event bookings, deliver high-quality hospitality experiences at RHS Wisley, and drive sales in the medium term. The role involves creating bespoke catering proposals, coordinating event logistics (including staffing, equipment, and suppliers), and ensuring all event details and documentation are accurate and timely. You will oversee event delivery, including set-up, team briefings, and food and beverage service, ensuring excellent guest experiences. Strong organisational skills, attention to detail, and experience in events and catering are essential, along with the ability to multitask and perform under pressure.
Responsibilities
- Drive and maximise catering sales, converting enquiries into confirmed bookings
- Create tailored, revenue-focused catering proposals to meet client needs
- Proactively upsell services to increase spend and achieve targets
- Coordinate event logistics, including staffing, suppliers, and equipment
- Ensure all event details and documentation are accurate and timely
- Oversee event delivery, including set-up, briefings, and food & beverage service
- Deliver high-quality guest experiences with strong organization and attention to detail
Qualifications
- Proven experience in C&E planning and operations
- Able to manage workload flexibly across office and on-site operations
- Excellent communication and relationship-building skills
- Proactive, detail-oriented, and confident decision maker
- Strong customer service focus with a drive for continuous improvement
- Team player with an outgoing, entrepreneurial mindset
- Experience in partnership-led venues (desirable)
Benefits
- A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged.
- The chance to work in a truly beautiful and inspiring setting, surrounded by nature and stunning gardens.
- 25 days annual leave (Excluding bank holidays and national holiday days).
- Free parking on site.
- Free staff meals whilst at work.
- Access to Compass Group company perks & benefits.
- Perks for Works discounts and promotions.
- Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks.
- On-site F&B discounts.
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