HR Operations Manager

HR Operations Manager (UK)

Location: Abingdon

Full‑time position. We are looking for an experienced HR professional to take the next step in their career. This role is ideal for someone with strong HR experience who wants to broaden impact, influence senior stakeholders, and build capabilities for future HR leadership.

Why This Role Is a Great Career Step

• High visibility: Work closely with senior leaders and play a key role in delivering the UK people agenda.
• Leadership development: Build breadth of experience needed for future HR leadership roles.
• Strategic exposure: Be involved in shaping people processes, frameworks, and engagement initiatives across the business.
• Global collaboration: Act as the operational link between the UK business and our India-based HR shared services team.
• Real impact: Join a growing organisation where your ideas and improvements genuinely shape how HR operates.

Key Responsibilities

HR Operations, Policy & Employee Relations

• Lead delivery and continuous improvement of UK HR operations, ensuring policies and processes meet compliance and business needs.
• Act as a key operational link between UK and the India-based HR shared services team.
• Serve as a trusted employee‑relations advisor; support managers to resolve people challenges and build leadership capability.
• Own and maintain the UK HR policy framework, ensuring alignment with employment law and organisational priorities.
• Oversee immigration processes and ensure regulatory compliance.
• Ensure HR processes meet ISO27001 standards and support audit readiness.

HR Projects & Continuous Improvement

• Lead and contribute to HR transformation projects, including HRIS enhancements, process automation and operational improvements.
• Review and evolve core people processes such as Performance & Development Reviews to support engagement and growth.
• Develop manager toolkits, guidance and frameworks to strengthen leadership capability.
• Use HR insights and data to identify trends and implement improvements to employee experience and HR effectiveness.

Reward, Benefits & Recognition

• Lead delivery and development of UK benefits programmes; run annual reward/renewal cycles to keep them competitive and valued.
• Develop recognition initiatives that reinforce a culture of appreciation and high performance.

Engagement, Development & Culture

• Design and deliver initiatives that strengthen employee engagement and culture, including events, communications and employee committees.
• Partner with UK leadership and India-based L&D Lead to identify development opportunities and implement learning initiatives.
• Support CSR initiatives and community engagement activities.

Workplace, Facilities & Wellbeing

• Oversee key facilities and workplace services, ensuring a safe, compliant and welcoming office environment.
• Manage third‑party providers and ensure compliance with Health & Safety requirements.

What We’re Looking For

This role is suited for an experienced HR professional ready to expand influence and grow into a future HR leadership role.

Desired Experience

• Strong experience in HR operations, employee relations and policy management.
• Solid knowledge of UK employment law and confidence to advise managers on complex people matters.
• Experience delivering HR projects or operational improvements such as HRIS implementations, performance frameworks or organisational initiatives.
• Exposure to reward and benefits, and managing benefits providers.
• A proactive mindset with a passion for improving processes and building scalable HR practices.
• Strong stakeholder management skills and ability to influence leaders across the organisation.
• Excellent organisational skills and ability to manage multiple priorities in a growing business.
• Experience working with shared services or international teams or enthusiasm to develop this capability.

We want more than operational delivery; we want to develop experience, influence and visibility for future HR leadership.

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