ICC Scheduling & Resource Planning Lead

A regional health service provider is looking for an experienced ICC Scheduling Manager to optimize staffing schedules across Integrated Contact Centre teams. This role plays a critical part in improving resource planning practices and ensuring effective delivery of emergency services. Candidates should possess strong workforce management experience, proven scheduling expertise in a contact center, and leadership skills. The role also offers various benefits including a pension scheme and annual leave.#J-18808-Ljbffr…