Team Manager – Emergency Contact Centre Lead

Company: ScottishPower
Apply for the Team Manager – Emergency Contact Centre Lead
Location: Glasgow
Job Description:

A leading energy provider in Glasgow seeks a Team Manager to oversee customer service operations. The role involves managing a team of agents, ensuring compliance with standards, and delivering exceptional customer service. The ideal candidate has extensive experience in a contact centre environment, strong leadership and coaching abilities, and will actively manage change within the team. Alongside a competitive salary, various benefits are provided to support work-life balance and professional growth.#J-18808-Ljbffr…

Posted: April 17th, 2026