Hotel Maintenance Manager

Welcome to Wilde, a thriving, exciting and rapidly expanding aparthotel operator making waves across the heart of Europe. With an impressive track record of multiple new aparthotels opening each year, we’re on an unstoppable journey with exceptional properties across iconic European cities such as London, Berlin, Edinburgh, Lisbon, and Vienna.

We are looking for a Hotel Maintenance Manager to join our team at Wilde. Embrace the high‑paced, evolving environment with enthusiasm and curiosity.

Benefits

• Paid family leave (after 1 year of service)
• Flexible working patterns
• Bonus scheme rewarding high performers based on our core values and tied to individual property goals
• Discounted rates for overnight stays for you, your family, and friends
• Refer and earn scheme – earn up to £/€550
• Cycle to work scheme to support a healthy lifestyle and our planet
• Education support to help you foster new skills
• Volunteer days: 2 paid volunteer days per year
• EAP: support for you and your family when you need it with our Employee Assistance Program (EAP)

Qualifications

• Previous relevant experience and up‑to‑date knowledge of country/property specific maintenance, safety, and health regulations in a similar environment or property/hotel.
• Minimum 4 years of managerial or supervisory experience in maintenance.

Responsibilities

• Manage maintenance resources, including a team member, ensuring efficient allocation of workload through planning and coordinating schedules based on operational needs.
• Collaborate with external maintenance contractors to support timely and effective completion of work.
• Collaborate closely with the Housekeeping and front‑of‑house team to ensure all rooms are in presentable working order at all times.
• Support planned maintenance checks and take a hands‑on approach to reactive maintenance.
• Deliver daily, weekly and monthly quality and safety checks and ensure everything is in working order in the apartments and public areas.
• Supervise and participate in preventive and curative maintenance of the premises and equipment while promoting and contributing to setting up internal measures for the protection of the environment.
• Manage stocks and purchasing of equipment and supplies for the department.
• Assist the General Manager in drawing up budgets for maintenance and capital investment.
• Approve work being performed and ensure costs are reasonable and in line with budgets.
• Ensure compliance with current safety procedures, and control the condition of the building, technical equipment and all safety and alarm systems in the property.
• Ensure that all potential and real hazards are reported and reduced immediately.
• Analyse and assist with complaints where possible and take action and resolve them in conjunction with the General Manager.
• Represent Wilde as the Ultimate Brand Ambassador, embodying enthusiasm, energy, and pride in the role.
• Strive for excellence every day, set ambitious goals and exceed them.
• Continuously seek opportunities to innovate and improve, driving success across the team.
• Promote a culture of respect, inclusivity, and kindness, ensuring everyone feels valued and part of the team.
• Engage with the community by actively participating in local charity events and initiatives.

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